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4-star hotel Check-in 16:00 · Check-out 12:00

Sheraton San Diego Resort

Classic nautical-themed hotel with 3 outdoor pools, fine dining & LGBTQ+ friendly. Close to San Diego Zoo, Balboa Park, USS Midway Museum, and airport.

1380 Harbor Island Dr, San Diego, CA 92101, United States View on map
8.2/10
Very Good Based on 6811 recent guest reviews
Paid Wi-Fi Paid parking Accessible Outdoor pool Air-conditioned
What recent guests emphasize

Balanced hospitality with waterfront views and airport convenience

Guests appreciate the attentive staff, spacious rooms with harbor views, and convenient location near the airport and marina. While the property offers many amenities, some note challenges with parking and shuttle service hours.

Guests often praise

  • Exceptional and friendly service from staff members who go above and beyond to assist guests.
  • Spacious, comfortable rooms featuring beautiful views of the bay and harbor.
  • Convenient location close to the airport yet surprisingly quiet from airplane noise.
  • Enjoyable breakfast options with attentive restaurant staff enhancing the dining experience.
  • Pleasant outdoor pool areas and easy access to nearby waterfront activities and walking paths.

Worth knowing

  • Parking is considered overpriced and shuttle service ends at midnight, which may be inconvenient for late arrivals.
  • The property has multiple buildings; some guests found the main tower preferable due to amenities and views.
  • Day shift staff service received mixed feedback compared to the evening team.
  • Requests for small amenities are met promptly, reflecting good attention to guest needs.
  • Transportation options for late arrivals might require arranging rideshares without compensation.

Best for

  • Travelers seeking a comfortable, waterside hotel near San Diego Airport with easy access to harbor activities.
  • Visitors looking for attentive, personalized service and a peaceful waterfront setting.
  • Guests on cruise or early flight itineraries valuing late checkout and shuttle convenience (within shuttle hours).
  • LGBTQ+ travelers and those wanting a welcoming and inclusive environment.
  • Sightseers planning to explore popular nearby attractions like the San Diego Zoo, Balboa Park, and USS Midway Museum.
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About this property

Welcome to Sheraton San Diego Resort

Located on Harbor Island, this hotel presents classic nautical-themed accommodations in a relaxed waterside setting. Guests can enjoy several outdoor pools and dining options, including Gelato Paradiso on-site, adding casual variety to the culinary offerings. The property welcomes LGBTQ+ travelers and provides convenient access to boat rental and tour services such as Zolna Yachts and Sail JADA Charters right from its doorstep.

With a rating of 4.1 from over 6,600 reviews, guest feedback highlights attentive and friendly staff, particularly noting personalized service that enhances the stay. The hotel’s proximity to San Diego International Airport offers added convenience, though some reviewers mention the shuttle service ends at midnight, which may require alternative transport late at night. Parking fees have been noted as a drawback by some visitors.

The location suits visitors aiming to explore key San Diego attractions such as the San Diego Zoo, Balboa Park, and the USS Midway Museum, all within reasonable reach. It also offers a seaside community ambiance with nearby fish restaurants, coastal trails, and viewpoints like Sunset Cliffs, appealing to travelers interested in combining urban and outdoor experiences.

Guests valuing spacious rooms with harbor views and amenities like a good workout facility and multiple dining venues may find this property well matched to their needs. A mix of business and leisure travelers, especially those on short stays or connecting flights, would appreciate its convenience and calm setting despite the nearby airport.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Paid Wi-Fi
Paid parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Business center
Pet-friendly
Room service
Kid-friendly
Restaurant
Airport shuttle
Fitness center
Bar
Smoke-free

Not available at this property

Breakfast
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

MS
Mo Sid Apr 10, 2026
10

Our experience was exceptional all thanks to the evening manager Myron. Had an amazing stay & thank you for an amazing room. Breakfast was also exquisite. Nice walking path. Cons: parking is overpriced, day shift need to learn manners & how to welcome guests from the evening shift. Shuttle cuts off at midnight. There are flights due to delays that end up arriving later. Needed to end up taking an Uber w/ a baby. If that is the case reimburse the rideshare like the courtyard down the road. Definitely will stay here again.

TM
Tonya Milne Apr 08, 2026
10

I really wanted to take a moment to express how wonderful my stay at Sheraton was. I would like to highlight the employee PAZ from the restaurant, as she was a cheerful interaction everyday I was there. Greeting me with a smile each time I met her and I would walk out feeling so happy. MR. ERIC was also another employee that went above and beyond. I had some friends travel 2.5 hours to meet me and Mr. Eric helped me find a parking spot for them. These moments of kindness stay with me! Thank you thank you thank you!

GZ
Giovanni Zenteno Mar 23, 2026
10

I just want to take a moment to recognize how amazing the hospitality at this hotel has been. I accidentally locked myself out of my room, and the staff quickly sent someone to help me get back in. They asked all the right identity questions to make sure I was actually a guest(on the phone), which I really appreciated from a security standpoint. Later, I mentioned that I needed toothpaste and asked if I could stop by in the morning to grab some. Instead, they immediately sent someone up to my room with toothbrush, toothpaste and mouthwash. That small gesture honestly made my night. The level of hospitality, service, and attention to detail here has been outstanding. The staff has been absolutely amazing!

AA
Andres Ayala Mar 16, 2026
10

The hotel is directly across the street from the airport, and you wouldn’t even know because you can’t hear the airplanes. The hotel is literally next or near to everything. What a great facility. They have several places to eat at. They also have a nice pool area and a great workout facility. The rooms are spacious and so comfortable. We had a great view of the harbor.

KA
Kyra Alluis Mar 03, 2026
10

Harmony saved our trip!!! Came here for a get away over the Valentine’s Day weekend and had an exceptional time. Be sure when booking to make sure it’s for the main tower and not the bay tower. It’s worth staying at the resort it has many great amenities and our view was AMAZING. Plenty of cute places to visit nearby will definitely be returning!

WL
Wandering Lovebirds Feb 17, 2026
10

If you’re flying into San Diego late and cruising out early, this hotel gets it. We arrived around midnight and while the check-in line was a bit long, the convenient airport shuttle was a lifesaver after a travel day. Once in the room, it was smooth sailing. The room was spacious, comfortable, and came with a beautiful bay view—exactly what you want when you finally unwind. The balcony was a standout, offering lovely views of the bay and the downtown bridge, perfect for a quiet morning coffee or sunset wind-down. Breakfast was complimentary and delightful, an easy win before heading out. What really made this stay shine was how cruise-friendly it is: late arrival? No problem. Late checkout? Huge bonus. Stress-free transition from plane to ship. Overall, a great pre-cruise stay with views, comfort, and convenience all wrapped up in one. A solid choice for travelers who want an easy, relaxing start to their San Diego adventure

LD
Lucia Diaz Jan 10, 2026
10

Excellent service, very accommodating to my frail mother who had just been discharged from ER. The view from the room was unmatched. We had buffet breakfast at Rumorosa the morning after. Food was delicious! Ara (who is in charge of the omelette station) provided the BEST service. She brightened up my mom’s day and made her feel taken care of. Will definitely recommend and return!

GB
Gautam Balasundaram Jan 02, 2026
8.0

Last minute trip to San Diego just for 1 night and decided to stay closer to the airport. It is a beautiful property! And I mean property because it's not just a single building. I wasn't aware that I had initially booked the second building which is a 8 min walk. They do have golf carts taking you back and forth. Thankfully Harmony who checked me in got me an upgraded room in the main building with a stunning view of the bay and downtown skyline. It is a little secluded in that I didn't see many options for parking outside of the hotel which is expensive. I decided to return my rental car since the hotel a free airport shuttle which was quick and efficient! They've got lots of activities and nice pools that I would've used if I had stayed longer. Definitely a good stay if you have kids! Yes you can hear the planes flying overhead constantly...it is that close to the airport but it was more like white noise for me. If you are a light sleeper and really sensitive to noise then this may not be the sport for you but again wasn't in anyway an inconvenience!

Location & neighborhood

Where you'll find Sheraton San Diego Resort

San Diego, California, USA

Seaside community with fish restaurants, Sunset Cliffs & hiking trails at Cabrillo Monument.

  • San Diego Santa Fe Depot 53 min Walk
  • Old Town 1 hr 23 Walk
  • Broadway Pier 48 min Walk
  • San Diego International Airport 12 min Car · 7 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in California. Distances are rough real-world times, not straight-line.

San Diego Zoo 65,937 reviews

San Diego Zoo

2920 Zoo Dr, San Diego, CA 92101, United States

4.7 · Zoo
Balboa Park 78,658 reviews

Balboa Park

San Diego, CA, United States

4.8 · Park
USS Midway Museum 52,711 reviews

USS Midway Museum

910 N Harbor Dr, San Diego, CA 92101, United States

4.8 · Maritime Museum
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